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Terms

Terms of Commerce of Device-House by Morellco Pharma A/S

Device-House by Morellco Pharma A/S
Vesterballevej 5
7000 Fredericia
TEL: +452366 5267
CVR: 40651055

Payment

Device-House by Morellco Pharma A/S receives online payments with Visa/Dankort, Visa, Mastercard, Visa Electron, American Express.

Payment will only be withdrawn to your account once the physical item is shipped or the virtual product is created unless otherwise agreed or appear on your order.

All amounts on the website are including VAT.
The website uses the following currencies for pricing:
Denmark – Kroner (DKK), Euro (EUR), Norway – Krone (NOK), Sweden – Kronor (SEK)

Device-House by Morellco Pharma A/S uses a secure payment server that encrypts all information with ssl protocol meaning your data is secure and cannot be read by other outsiders.

Device-House by Morellco Pharma A/S’s own website also uses encryption with SSL protocol.

Delivery

The delivery time for your order is 1 – 3 business days.

Right of withdrawal

14 days of full return rights are granted on items purchased on the website unless otherwise agreed or appear on your order.

The 14 day period starts on the day the order is delivered.

Any return costs you will hold yourself.

A request for withdrawal must be notified to us within 14 after delivery and be at our disposal the last 14 days after we are informed of your use of the right of withdrawal.

The request for the right of withdrawal must be granted by email support@dev15.mindofmedia.dk. The notice should make it clear your desire for the use of the right of withdrawal.

Condition of the product at return

You are liable for the deterioration in the value of the product caused by handling other than what is necessary to determine the nature, characteristics and function of the product. This means that you have to try the item in the same way as if you shopped in a physical store.

If the item is tested beyond what is described above, it is considered used and of impaired value. This means that when you withdraw the purchase, you will receive a small portion or none of the purchase amount back. It is up to Device-House by Morellco Pharma A/S to assess the condition of the item.

Warrenty

A two-year warranty is granted on products under the Danish Danish Sales Act. Warranty rights apply to all errors in software, material and fabrication.

Complaint on the deficiencies must be notified to Device-House by Morellco Pharma A/S for a reasonable time after receipt of the goods.  Max is considered here. two months as a reasonable time, unless otherwise agreed.

The complaint is waived by improper or unusual operation of the product.

Device-House by Morellco Pharma A/S covers the return costs to a reasonable extent.

When returning, contact the company:

Device-House by Morellco Pharma A/S
Vesterballevej 5
7000 Fredericia
TEL: +452366 5267

Complaints are not received if these are sent on demand.

Customer & Privacy Policy

We do not resell personal information and do not disclose your personal information to others, they are only registered in our customer file. You can delete your information at any time.

In order for you to enter into an agreement with Device-House by Morellco Pharma A/S, we need the following information:
. Name
. Address
. Phone number
. E-mail address

We make the registration of your personal data for the purpose of being able to deliver the goods to you.

The personal data are recorded at Device-House by Morellco Pharma A/S and stored for up to five years, after which the data is deleted.

When personal data is collected through our website, we ensure that it always happens when giving your express consent so that you are informed of exactly what information is collected and why.

The Director and Unit-House by Morellco Pharma A/S has access to the information recorded about you.

The controller of Device-House by Morellco Pharma A/S is: Mind of Media IvS

We do not store and transmit customer information encrypted.

As registered with Device-House by Morellco Pharma A/S, you always have the right to object to the registration. You also have the right to know what information is registered about you. You have these rights under the Personal Data Act and contact support@dev15.mindofmedia.dk.

Cookies
At https://staging.device-house.com, cookies are used for the purpose of optimizing the website and its functionality, thus making the visit as easy as possible for you.

You can delete cookies from your computer at any time. Learn how to delete your cookies on the Webshop Cookies and Privacy Policy

Log statistics
We use a log statistic on https://staging.device-house.com, which means that a statistics system collects information that can give a statistical picture of how many visitors we have, where they come from and where on the site it is left, etc.

The log statistics are used only for the purpose of optimizing Device-House by Morellco Pharma A/S’s website.

Redress

Complaints about products can be sent to:

The Danish Competition and Consumer Authority’s
Carl Jacobsens Vej 35
2500 Valby
www.forbrug.dk

For EU citizens outside the EU, complaints must be sent through the EU Commission’s online complaint platform.
ec.europa.eu

Upon complaint, our email address must be stated: support@dev15.mindofmedia.dk and the website you purchased the item on.

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